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Telephone Support

By Phone

See All Support Numbers

Product Name
Model Number
Need help finding your model number?

Your product’s model number (which typically looks like M-RBU126, V-UMB46, Y-UV90, R-IG7, etc. ) can usually be found:
Part Number (P/N)

Your product’s part number can usually be found on the bottom. It’s a nine- or ten-digit number that usually begins with the number ‘8.’
Operating System

Support - Main

Australia

Customer Support
1800 025 544
Monday - Friday: 9am - 8pm (AEST)

Presales Inquiry
1800 133 274 Monday - Friday: 9am - 6pm (AEST)

Email Support

Business Partners
- Distribution partners
  - Ingram Micro
  - Scholastic
- Platinum partners
  - Fluidtek Information Technology Pty Ltd
- Subdistributor
  - Altech Computers
- AV Market Specialist
  - Avico Electronics
Harmony Product Support

Please Note: Access to telephone support is available for a limited period after the initial setup of your Harmony remote. For details about your telephone support options, please log into your Harmony software.

All customers are entitled to on-line and e-mail support, plus helpful Harmony software is available.

Get the Harmony Software
Support - Other
- 3dConnexion
  
  Technical support for SpaceNavigator, SpaceExplorer and SpacePilot.
  
  Get Support
- Slim Devices
  
  Technical support for Squeezebox, Transporter and Duet.
  
  Get Support
- WiLife
  
  Technical support for Indoor, Outdoor and Spy surveillance cameras.
  
  Get Support
Support - Online Order
- Online Order Support
  
  1 800-025-544
  Monday - Friday, 9:00am - 8:00pm AEST
- Billing
  
  1 800-025-544
  Monday - Friday, 9:00am - 8:00pm AEST