Telephone Support

By Phone

  1. Product Name
  2. Model Number

  3. Part Number (P/N)

    Your product’s part number can usually be found on the bottom. It’s a nine- or ten-digit number that usually begins with the number ‘8.’

  4. Operating System
  • Support - Main


    Customer Support
    1800 025 544
    Monday - Friday: 9am - 8pm (AEST)

    Presales Inquiry
    1800 133 274 Monday - Friday: 9am - 6pm (AEST)

    Email Support

    Business Partners

  • Harmony Product Support

    Please Note: Access to telephone support is available for a limited period after the initial setup of your Harmony remote. For details about your telephone support options, please log into your Harmony software.

    All customers are entitled to on-line and e-mail support, plus helpful Harmony software is available.

    Get the Harmony Software

  • Support - Other

    • 3dConnexion

      Technical support for SpaceNavigator, SpaceExplorer and SpacePilot.

      Get Support

    • Slim Devices

      Technical support for Squeezebox, Transporter and Duet.

      Get Support

    • Alert and WiLife Digital Security Cameras

      Technical support for Indoor, Outdoor and Spy surveillance cameras.

      Get Support

  • Support - Online Order

    • Online Order Support

      1 800-025-544
      Monday - Friday, 9:00am - 8:00pm AEST

    • Billing

      1 800-025-544
      Monday - Friday, 9:00am - 8:00pm AEST