Telephone Support


By Phone

  1. Product Name
  2. Model Number

  3. Part Number (P/N)

    Your product’s part number can usually be found on the bottom. It’s a nine- or ten-digit number that usually begins with the number ‘8.’

  4. Operating System
  • Support - Main

    Hong Kong

    HK Sales & Technical Hotlines by Good Century Holdings Ltd.
    Sales Hotline: 3619-6500
    Technical Support: 3619-6499
    Monday - Friday: 9am - 12noon, 2pm - 6pm
    Saturday, 9am - 12noon
    Closed on Sundays and Hong Kong Public Holidays

    HK Sales & Technical Hotlines by Ingram Micro (China) Limited
    Sales Hotline: 2564 9200
    Technical Support: 2564 9138
    Monday - Friday: 9am - 1pm, 2pm - 6pm
    Closed on Saturdays, Sundays and Hong Kong Public Holidays

    Ultimate Ears - HK Sales & Technical Hotlines by Thinking Group Ltd.
    Sales Hotline: 2955-1000
    Technical Support: 2955-1333
    Monday - Friday: 9am - 1pm, 2pm - 6pm
    Saturday, 9am - 1pm
    Closed on Sundays and Hong Kong Public Holidays

    Logitech Customer Support (Excluding Harmony Products)
    Tel: 800 966 992 (Cantonese)
    Monday - Friday: 9am - 6pm
    (Hong Kong time)

    Email Support


  • Harmony Product Support

    Please Note: Access to telephone support is available for a limited period after the initial setup of your Harmony remote. For details about your telephone support options, please log into your Harmony software.

    All customers are entitled to on-line and e-mail support, plus helpful Harmony software is available.

    Get the Harmony Software

  • Support - Other

    • 3dConnexion

      Technical support for SpaceNavigator, SpaceExplorer and SpacePilot.

      Get Support

    • Slim Devices

      Technical support for Squeezebox, Transporter and Duet.

      Get Support

    • Alert and WiLife Digital Security Cameras

      Technical support for Indoor, Outdoor and Spy surveillance cameras.

      Get Support