Telephone Support


By Phone

  1. Product Name
  2. Model Number

  3. Part Number (P/N)

    Your product’s part number can usually be found on the bottom. It’s a nine- or ten-digit number that usually begins with the number ‘8.’

  4. Operating System
  • Support - Main

    NewZealand

    Customer Support
    0800 447 361
    Mon - Fri, 11am - 7pm

    Product Infomation
    0800 743 967
    Monday - Friday: 11am - 7pm

    Email Support


  • Harmony Product Support

    Please Note: Access to telephone support is available for a limited period after the initial setup of your Harmony remote. For details about your telephone support options, please log into your Harmony software.

    All customers are entitled to on-line and e-mail support, plus helpful Harmony software is available.

    Get the Harmony Software

  • Support - Other

    • 3dConnexion

      Technical support for SpaceNavigator, SpaceExplorer and SpacePilot.

      Get Support

    • Slim Devices

      Technical support for Squeezebox, Transporter and Duet.

      Get Support

    • Alert and WiLife Digital Security Cameras

      Technical support for Indoor, Outdoor and Spy surveillance cameras.

      Get Support

  • Support - Online Order

    • Online Order Support

      1 800-447-361
      Monday - Friday, 11:00am - 7:00pm

    • Billing

      1 800-447-361
      Monday - Friday, 11:00am - 7:00pm