Telephone Support

By Phone

Calling? You can speed up your call by having the following information available.

Attention Customers

From September 13th to September 29th, we will be transitioning to a new support system. If you created a case and received an email, please reply directly to that email so we can further assist you. You won’t be able to view or update your case online during this time. Thank you for your patience and we apologize for the inconvenience.

  1. Product Name
  2. Model Number

  3. Part Number (P/N)

    Your product’s part number can usually be found on the bottom. It’s a nine- or ten-digit number that usually begins with the number ‘8.’

  4. Operating System
  • Support - Main

    +1 646-454-3200
    Monday - Friday: 6am - 6pm PST
    Saturday - Sunday: 7am - 5pm PST

    Email Support

    See "Support - Other" section for contact information for the following product categories:

    - Revue and TV accessories
    - Squeezebox and Slim Devices
    - Alert and WiLife Security Cameras
    - 3D Conexion

  • Harmony Product Support

    Toll-free phone and email support is available for a limited period after the initial setup of your Harmony.

    Complete support for current Harmony products is available online.

    Harmony team members and other Harmony customers regularly answer questions and share experiences in our community forums.

  • Support - Other

    • Logitech Revue & TV accessories

      Telephone support for Revue is not available. Please visit our Community forums or email us if you need technical support.

      Support Community >
      Email Support >

    • Alert and WiLife Digital Security Cameras

      Get help for Indoor, Outdoor and Spy surveillance cameras.

      Get Support

    • Squeezebox and Slim Devices

      Get help for Squeezebox, Transporter and Duet.

      Get Support

    • 3D Connexion

      Get help for SpaceNavigator, SpaceExplorer and SpacePilot.

      Get Support

  • Support - Online Order