What to know before you contact Customer Support:

Business customers, contact us.

Have a technical question? Contact Logitech Customer Support:

+1 646-454-3200
Monday - Friday: 6am - 6pm PST
Saturday - Sunday: 7am - 5pm PST

Product Name
Model Number (M/N) – This is normally a nine or ten digit number
Part Number (P/N) - This is typically in the format M-RBU126 , V-UMB46, Y-UV90, R-IG7, etc.
PID number (PID) or Serial Number (S/N) this can be up to 11 characters long

The exact location of this information varies by product but can typically be found:

On the bottom or rear of the product

Underneath the battery cover or underneath the batteries

Behind the foam ear cushion

Attached to the USB cable

The Operating System the device is running on (Windows XP, Windows Vista, Mac OS X, etc.)

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