{"id":33119,"date":"2026-01-07T10:32:12","date_gmt":"2026-01-07T18:32:12","guid":{"rendered":"https:\/\/www.logitech.com\/blog\/?p=33119"},"modified":"2026-01-07T12:27:05","modified_gmt":"2026-01-07T20:27:05","slug":"restoring-access-to-options-and-g-hub-on-macos","status":"publish","type":"post","link":"https:\/\/www.logitech.com\/blog\/2026\/01\/07\/restoring-access-to-options-and-g-hub-on-macos\/","title":{"rendered":"Restoring Access to Options+ and G HUB on macOS"},"content":{"rendered":"

If you are unable to launch Logitech Options+ or G HUB on your Mac today, you are in the right place. First, we are truly sorry for the disruption and inconvenience. Second, we have quickly delivered a solution. We have a patch available now to get you back up and running.<\/span><\/p>\n

Instructions on how to manually download the solution can be found below. <\/span>Do NOT uninstall your current app<\/b> – doing so will erase your customizations. Simply run the patch installer over your existing version to keep all your profiles and customizations safe.\u00a0<\/span><\/p>\n

Note: if you did uninstall your app, please run this update regardless. If you use Settings Backup in Options+ you’ll be able to restore your settings. If not, or on G HUB, you\u2019ll need to select your customizations again.<\/span><\/p>\n

How to Fix It<\/b><\/p>\n

The process is slightly different depending on which app you are using.<\/span><\/p>\n

For Logitech Options+<\/b><\/p>\n

    \n
  1. Download:<\/b> Get the updated \u2018patch\u2019 installer for Options+ [<\/span>Link<\/a><\/strong>].<\/span><\/li>\n
  2. Install:<\/b> Double-click the downloaded file.<\/span><\/li>\n
  3. Launch:<\/b> The installer will automatically close, and Options+ will launch. Your devices and settings should be fully restored.<\/span><\/li>\n<\/ol>\n

    For Logitech G HUB<\/b><\/p>\n

      \n
    1. Download:<\/b> Get the updated \u2018patch\u2019 installer for G HUB [<\/span>Link<\/a><\/strong>].<\/span><\/li>\n
    2. Install:<\/b> Double-click the downloaded file.<\/span><\/li>\n
    3. Exit:<\/b> Once the message <\/span>\u201csoftware already exists\u201d<\/b> appears, exit the installer.<\/span><\/li>\n
    4. Launch:<\/b> Open G HUB manually. Your devices and settings should be fully restored.<\/span><\/li>\n<\/ol>\n

      Compatibility<\/b><\/p>\n

      The fix is currently available for:<\/span><\/p>\n