Logitech Select Service Plan

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REMOVE BARRIERS TO
COLLABORATION

Logitech Select is a comprehensive service that removes barriers to effective video collaboration and makes sure your conference rooms and shared desk spaces are always ready.

We partner with you to ensure optimal uptime, simplify and centralize management, and help you get the most out of your investment.

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24/7 Assistance

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Service Manager

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Advanced RMA

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Product Coverage

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Premium Software

ENSURE BUSINESS CONTINUITY

View Select as an extension of your IT team ready to help when you need an extra hand.

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24/7 SUPPORT WITH A ONE-HOUR RESPONSE TIME

Direct, 24/7 access to Tier II assistance provides issue resolution within one hour from wherever you are in the world.

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A SINGLE TECHNICAL POINT OF CONTACT

Select includes a designated service manager who will be your primary technical point of contact to ensure you get a familiar experience and the assistance you needFor customers with +50 licenses.

DEEP ECOSYSTEM KNOWLEDGE

For quick issue resolution, our specialists have deep expertise in video collaboration and partner ecosystems like Microsoft Teams, Zoom, and Google Meet.

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MINIMIZE DISRUPTIONS

In case of equipment breakdown, we cover you with extended product coverage and fast replacements.

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ADVANCED HARDWARE REPLACEMENTS

Keep downtime to a minimum with next-business-dayShipping time may vary due to unforeseen circumstances as weather conditions, disruptions in transportation networks and transit, or customs clearance time. delivery of replacements or even direct replacements with our included onsite spare kitsFor customers with 50+ licenses.

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COMPLETE DEVICE COVERAGE

Select covers all devices in a designated space for the entire duration of your planLogitech Select provides product replacement benefits for all Logi devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated., ensuring lasting investment protection and peace of mind.

PROACTIVE SOFTWARE AND
SUPPORT MANAGEMENT

Manage video collaboration devices and spaces easily and have complete visibility into your support requests.

ENABLE ROOM AND DESK BOOKING

Give employees an easy and simple way to book spaces and plan their days onsite with Logitech’s solution for room and desk booking.

Room Booking

Help employees book rooms through Logitech Room Booking, designed to be used with Tap Scheduler.

Desk Booking

Bring people back together onsite with Logitech Desk Booking.

COMPARE OUR PLANS

Rooms

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Basic for Rooms

£0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

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Provision, configure and monitor systems and devices

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Push and control updates

COVERAGE AND SUPPORT
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Standard 2-year warranty

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Business hours help desk support

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Essential for Rooms

£153

per year, per room

START YOUR 90-DAY FREE TRIAL IN SYNC

Everything in Basic, plus:

DEVICE MANAGEMENT

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Email alerts

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ServiceNow integrationRequires ServiceNow license

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Sync Remote UI AccessAvailable in appliance mode.

SPACE MANAGEMENT
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Room Booking

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Maps

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Room usage and insights

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Select for Rooms

Starts at £209

per year, per room

Contact Sales

All of the features in Essential, plus:

CARE & COVERAGE

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24/7 Tier II support, within one hour

Full Comparison

Standard Support
Logitech Essential
Logitech Select
PLANS
Product lifecycle 1-5 years 1-5 years
 
DEVICE MANAGEMENT
Device management and monitoring
Yes Yes Yes
Device settings, configurations, and software and firmware updates
Yes Yes Yes
Device and space inventory in Sync
Yes Yes Yes
Device status dashboard
Yes Yes Yes
Sync Remote UI accessAvailable in appliance mode.
No Yes Yes
Email alerts
No Yes Yes
ServiceNow integrationRequires ServiceNow license
No Yes Yes
 
SPACE MANAGEMENT
Employee room booking
No Yes Yes
Calendar integration with Office 365 & Google Workspace
No Yes Yes
Booking policies
No Yes Yes
Custom wallpapers & branding on Tap Scheduler
No Yes Yes
SCIM user management
No Yes Yes
Maps
No Yes Yes
Insights and analytics on space usage
No Yes Yes
 
CARE & COVERAGE
Help desk
Business hours support for Logitech products Business hours support for Logitech products 24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)
No No YesFor customers with 50+ licenses or Enterprise Plans. Assignment of the DSM happens when the first incident is registered.
Help requests via Sync
No No Yes
Product Replacement
2-year standard warranty. Ground shipping, time varies 2-year standard warranty. Ground shipping, time varies For up to five yearsLogitech Select provides product replacement benefits for all Logitech devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated.
One business day expedited deliveryShipping times may vary depending on geographical locations or unforeseen circumstances such as weather conditions, disruptions in transport networks or transit, and custom clearance time. during the duration of your plan
Onsite Spares
No No YesVaries per license count

Desks

Basic plan icon

Basic for Flex Desks

£0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

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Provision, configure and monitor systems and devices

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Push and control updates

SPACE MANAGEMENT
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Desk Booking

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SCIM user management

COVERAGE AND SUPPORT
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Standard 2-year warranty

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Business hours help desk support

Essential plan icon

Essential for Flex Desks

£42

per year, per desk

START YOUR 90-DAY FREE TRIAL IN SYNC

Everything in Basic, plus:

DEVICE MANAGEMENT

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Email alerts

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ServiceNow integrationRequires ServiceNow license

SPACE MANAGEMENT
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Maps

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Desk usage and insights

Select plan icon

Select for Flex Desks

£85

per year, per desk

Contact Sales

All of the features in Essential, plus:

CARE & COVERAGE

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24/7 Tier II support, within one hour

Full Comparison

Standard Support
Logitech Essential
Logitech Select
PLANS
Product lifecycle 1-5 years 1-5 years
 
DEVICE MANAGEMENT
Device management and monitoring
Yes Yes Yes
Device settings, configurations, and updates
Yes Yes Yes
Device and space inventory
Yes Yes Yes
Device status dashboard
Yes Yes Yes
Personal device inventory
Yes Yes Yes
No Yes Yes
Email alerts
No Yes Yes
ServiceNow integrationRequires ServiceNow license
No Yes Yes
 
SPACE MANAGEMENT
Employee desk booking through Logi Tune
Yes Yes Yes
Calendar integration in Tune with Office365 & Google Workspace
Yes Yes Yes
Booking policies
Yes Yes Yes
Desk attributes
Yes Yes Yes
SCIM user management
Yes Yes Yes
Maps
No Yes Yes
Desk usage and insights
No Yes Yes
 
CARE & COVERAGE
Help desk
Business hours support for Logitech products Business hours support for Logitech products 24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)
No No YesFor customers with 50+ licenses or Enterprise Plans. Assignment of the DSM happens when the first incident is registered.
Help requests via Sync
No No Yes
Product replacement
2-year standard warranty. Ground shipping, time varies 2-year standard warranty. Ground shipping, time varies For up to five yearsLogitech Select provides product replacement benefits for all Logitech devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated.
One business day expedited deliveryShipping times may vary depending on geographical locations or unforeseen circumstances such as weather conditions, disruptions in transport networks or transit, and custom clearance time. during the duration of your plan
Onsite spares
No No YesVaries per license count

EXPLORE OUR ENTERPRISE OPTIONS

If you manage over 100 meeting rooms and plan to expand or have multiple contracts with various end dates, our Select Enterprise Plan is crafted for your needs. It provides unified coverage for all your spaces across any location, flexibility for growth, and the convenience of a single contract. Get in touch with us to learn more.

SERVICE DETAILS

Logitech Select Details

24/7 Enterprise-Grade Support

Direct access to Tier II support provided by phone or email within one hour.

Designated Service Manager

Trusted adviser and single point of contact for all Logitech Select services (available for customers with 50+ licenses or Enterprise Plans)

Product Replacement

Covers all Logitech products in a Select-covered room or flex desk without needing a separate, device-specific extended warranty for up to 5 years. Products must be under an active warranty when Select licenses are purchased.

Advanced RMA

One-business-day replacement service for Logitech products under an active warranty (maximum coverage of 5 years). Shipping times may vary due to unforeseen circumstances.

Onsite Spares

Customers with Enterprise Plans or +50 licenses are eligible for a set of onsite spares (amount varies per license count) for same-day product replacements.

Advanced Workspace Management via Sync

Manage your entire Logitech video collaboration suite from Logitech Sync. Select entitles you to all premium features, such as Remote UI Access, insights, third-party integrations, and Logitech Room- and Desk Booking.

Service Description

Want more details about Logitech Select? Read the full Service Description.

Plans & Pricing

Select offers flexible licensing options to meet your needs. Choose single rooms licenses that scale in price depending on your device deployment and room size. Alternatively, opt for an Enterprise Plan that covers all rooms, eliminating the need for room-by-room licensing and enabling seamless expansion and management. All options provide the same benefits.

SUPPORT

FAQS

If you have any questions, we have the answers you're looking for.

Terms & Conditions

Learn more about the terms & conditions for Logitech Select.

Contact Support

Still can't find the answers you're looking for? Drop us a line and an agent will take it from there.  

Send Me More Info

Please send me more information about Logitech Select and have a service expert contact me. Fill out the form and a Logitech representative will contact you.

THANK YOU FOR CONTACTING US

Team meeting in a conference room

WHAT IS THE COST OF DOWNTIME IN MEETING ROOMS?

Learn how downtime affects employee productivity and your bottom line. Understand how to calculate the cost of downtime and how best to prevent it.

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