Logitech Limited Hardware Warranty


Logitech Limited Hardware Warranty

Warranty provider  

This warranty is provided by Logitech International SA, EPFL - Quartier de l'Innovation, Daniel Borel Innovation Center, 1015 Lausanne, Switzerland (telephone:+41(0)21-863-5111)

Logitech Hardware Product Limited Warranty  

Logitech warrants that your Logitech hardware product shall be free from defects in material and workmanship from the date of purchase until the expiry of the period of time specified on the packaging of your product or the user documentation enclosed at the time of purchase. This warranty is non-transferable and is limited to the original purchaser.

How to Obtain Warranty Support 

Before submitting a warranty claim, we recommend you visit the support section at www.logitech.com for technical assistance. Valid warranty claims are generally processed through the point of purchase during the first thirty (30) days after purchase; however, this period of time may vary depending on where you purchased your product – please check with Logitech or the retailer where you purchased your product for details. Warranty claims that cannot be processed through the point of purchase and any other product related questions should be addressed directly to Logitech Australia, as follows:

PO Box 5574 Chuulora NSW 2190

Telephone: 1800 025 544
Email: generalaus@logitech.com

To make a claim under this warranty you should return the hardware to the place of purchase or to Logitech Australia with proof of original purchase such as a copy of the sales receipt or dated itemized receipt. Any expense of claiming under this warranty will be borne by you.

Your consumer rights

The benefits Logitech gives you in this hardware product warranty are in addition to and do not detract from any rights and remedies that you may have under Australian consumer protection laws.  Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.  You are entitled to a replacement or refund for a major failure and for compensation for any other loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  This hardware product warranty is not intended to (1) change or exclude any statutory consumer rights that cannot be lawfully changed or excluded; or (2) limit or exclude any right you have against the person who sold the Logitech product to you if that person has breached their sale contract with you.

Logitech provides no warranty against defects beyond the rights given to you under this hardware product warranty and which are available to you under the Australian Consumer Law.

Remedies  

If you make a valid claim under this warranty during the warranty period, Logitech will at its option: (1) repair or replace the product; or (2) refund the price paid.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.  Refurbished parts may be used to repair the goods.  Repair of the goods may result in loss of data contained in the goods and Logitech takes no responsibility for the loss of such data.  If Logitech replaces your hardware product, this warranty will be extended to cover the replacement product for the remainder of the original warranty period or thirty (30) days from the date of replacement, whichever is longer. 

Exclusions

This warranty does not cover problems or damage resulting from: (1) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; or (3) use of consumables, such as replacement batteries, not supplied by Logitech.

No Other Warranties

No Logitech dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.