Article: Using Sync Insights - A Logitech Case Study

SKIP TO MAIN CONTENT
Pangea temporary hotfixes here
Sync insights dashboard

Logitech Sync Insights provides valuable data for IT teams and related departments, such as Workplace Services, Real-Estate, and Facilities, enabling informed workspace decisions based on actual employee data. Just like many of our customers, Logitech itself as a company also benefits from this data. In this article, we'll discuss how we've leveraged Sync to make informed decisions about our office facilities.

About Insights in Logitech Sync

First, let's start with the basics: What is Logitech Sync Insights? It's a feature within the Logitech Sync application, available to users with a paid Sync Plus or Logitech Select subscription, delivering room and device usage data in an easily digestible format. Users can access aggregated information on the Insights home page and dive into individual rooms for more detailed insights into their usage patterns. This allows us to understand room occupancy frequency, capacity utilization, and the utilization of video conferencing equipment during meetings.

Sync meeting room analytics

Here's a conversation with Trevor Rush, Product Manager for Logitech Sync, who provides a concise overview of Insights in Logitech Sync.

Insights in Action at the Logitech Lausanne Office

Now that we have a foundational understanding of Logitech Sync, let's explore a real-life case study where Logitech used this data to inform decisions about our Lausanne office. We interviewed Albert Jan van Lennep, Head of Workplace Services at Logitech, to gain insights into how his team utilized this data.

Initially, our Lausanne office had meeting rooms designed for two primary purposes: non-video huddle spaces and large team conference spaces with video conferencing capabilities. The assumption was that on-site employees would frequently gather for quick huddles and that larger teams needed ample meeting space.

However, Sync data revealed a different reality. It showed that employees almost always had a remote participant in their meetings; this meant the video-less huddle spaces weren't really being used, and instead, these meetings would take place in the large conference room spaces. Insights verified this by showing that the large conference rooms were consistently booked throughout the day but were significantly under their room capacity limit.

Consequently, the Lausanne office underwent a transformation. All meeting spaces were equipped with video conferencing equipment, and additional small huddle spaces, also equipped with video conferencing devices, were created to meet the high demand for meeting spaces for single employees or small groups.

More Stories to Come

This represents just one instance of how Sync data is shaping our decision-making processes. We look forward to sharing more stories and insights as we continue to harness Sync's data to drive positive changes across our organization and we hope these stories will inspire you to make the same discoveries. Stay tuned for more updates!

YOU MAY ALSO BE INTERESTED IN

Ergonomic Workplace Benefits
Insights

4 Benefits of an Ergonomic Workplace for Employers

An ergonomic workplace has several benefits for employers. This article explores these benefits, stating why employers should create an ergonomic workspace.
Employees using logitech equipment supported on a select plan
Insights

Unveiling Select Service Plan: The Teams Behind the Experience

What is the core of a great service experience? The people on the other line of course. In this article we explore who are working behind the scenes of our service plan Logitech Select.
The Futurum Group
Insights

The Futurum Group Evaluates Logitech Sight

The Futurum Group provides an analyst’s perspective on Logitech Sight, saying that Sight “stands out as a cost-effective multi-camera solution.” Read the review.
Huddle room with video conferencing equipment
Insights

Video Conferencing for Teams in Huddle Rooms

Equip yourself with essential insights, tips, and takeaways to optimize your huddle and small spaces for Microsoft Teams. Download the whitepaper to learn more.
search icon

Browse Categories:

GET CONNECTED

Cart

Your cart is currently empty. Begin shopping now