Services and Software

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FIND THE BEST SERVICE PLAN FOR YOUR BUSINESS

Logitech Services helps you remove barriers to collaboration. With global support, powerful software, and fast product replacements, we help you reduce IT effort to keep rooms and flex desks ready, optimize performance, and get more out of your investment.

Basic plan icon

Basic

Essential plan icon

Essential

Select plan icon

Select

KEY BENEFITS

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DEVICE MANAGEMENT

Efficient software features streamline IT maintenance, minimizing downtime and costs. Enjoy full remote access to devices and proactive issue alerts for fast resolution.Features varies between service plans

Woman managing office desk booking on her computer

SPACE MANAGEMENT

From conference spaces to shared desk environments, simplify space management and enable employees to find and book rooms and desks for better days onsite.Features varies between service plans

Computer screen with analytic data

INSIGHTS & ANALYTICS

Reliable insights on space and device usage help you make impactful and wise decisions on future IT investments and workspace-related changes.Features varies between service plans

Man installing video bar in the conference room

PRODUCT LONGEVITY

Maximize return on investment with included software updates for CollabOS devices, and product warranty options. Get coverage for up to five years and minimize disruptions with fast or even direct product replacements with onsite spares.Features varies between service plans

COMPARE OUR PLANS

Rooms

Basic plan icon

Basic for Rooms

€0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

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Provision, configure and monitor systems and devices

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Push and control updates

COVERAGE AND SUPPORT
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Standard 2-year warranty

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Business hours help desk support

Essential plan icon

Essential for Rooms

€179

per year, per room

START YOUR 90-DAY FREE TRIAL IN SYNC

Everything in Basic, plus:

DEVICE MANAGEMENT

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Email alerts

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ServiceNow integrationRequires ServiceNow license

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Sync Remote UI AccessAvailable in appliance mode.

SPACE MANAGEMENT
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Room Booking

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Maps

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Room usage and insights

Select plan icon

Select for Rooms

Starts at €249

per year, per room

Contact Sales

All of the features in Essential, plus:

CARE & COVERAGE

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24/7 Tier II support, within one hour

Full Comparison

Standard Support
Logitech Essential
Logitech Select
PLANS
Product lifecycle 1-5 years 1-5 years
 
DEVICE MANAGEMENT
Device management and monitoring
Yes Yes Yes
Device settings, configurations, and software and firmware updates
Yes Yes Yes
Device and space inventory in Sync
Yes Yes Yes
Device status dashboard
Yes Yes Yes
Sync Remote UI accessAvailable in appliance mode.
No Yes Yes
Email alerts
No Yes Yes
ServiceNow integrationRequires ServiceNow license
No Yes Yes
 
SPACE MANAGEMENT
Employee room booking
No Yes Yes
No Yes Yes
Calendar integration with Office 365 & Google Workspace
No Yes Yes
Booking policies
No Yes Yes
Custom wallpapers & branding on Tap Scheduler
No Yes Yes
SCIM user management
No Yes Yes
Logitech ViewRequires RoomMate & Maps
No Yes Yes
Insights and analytics on space usage
No Yes Yes
 
CARE & COVERAGE
Help desk
Business hours support for Logitech products Business hours support for Logitech products 24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)
No No YesFor customers with 50+ licenses or Enterprise Plans. Assignment of the DSM happens when the first incident is registered.
Help requests via Sync
No No Yes
Product Replacement
2-year standard warranty. Ground shipping, time varies 2-year standard warranty. Ground shipping, time varies For up to five yearsLogitech Select provides product replacement benefits for all Logitech devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated.
One business day expedited deliveryShipping times may vary depending on geographical locations or unforeseen circumstances such as weather conditions, disruptions in transport networks or transit, and custom clearance time. during the duration of your plan
Onsite Spares
No No YesVaries per license count

Desks

Basic plan icon

Basic for Flex Desks

€0

included in your purchase

Get Started - It's free

DEVICE MANAGEMENT

Check mark icon

Provision, configure and monitor systems and devices

Check mark icon

Push and control updates

SPACE MANAGEMENT
Check mark icon

Desk Booking

Check mark icon

SCIM user management

COVERAGE AND SUPPORT
Check mark icon

Standard 2-year warranty

Check mark icon

Business hours help desk support

Essential plan icon

Essential for Flex Desks

€49

per year, per desk

START YOUR 90-DAY FREE TRIAL IN SYNC

Everything in Basic, plus:

DEVICE MANAGEMENT

Check mark icon

Email alerts

Check mark icon

ServiceNow integrationRequires ServiceNow license

SPACE MANAGEMENT
Check mark icon

Maps

Check mark icon

Desk usage and insights

Select plan icon

Select for Flex Desks

€99

per year, per desk

Contact Sales

All of the features in Essential, plus:

CARE & COVERAGE

Check mark icon

24/7 Tier II support, within one hour

Full Comparison

Standard Support
Logitech Essential
Logitech Select
PLANS
Product lifecycle 1-5 years 1-5 years
 
DEVICE MANAGEMENT
Device management and monitoring
Yes Yes Yes
Device settings, configurations, and updates
Yes Yes Yes
Device and space inventory
Yes Yes Yes
Device status dashboard
Yes Yes Yes
Personal device inventory
Yes Yes Yes
No Yes Yes
Email alerts
No Yes Yes
ServiceNow integrationRequires ServiceNow license
No Yes Yes
 
SPACE MANAGEMENT
Employee desk booking through Logi Tune
Yes Yes Yes
Calendar integration in Tune with Office365 & Google Workspace
Yes Yes Yes
Booking policies
Yes Yes Yes
Desk attributes
Yes Yes Yes
SCIM user management
Yes Yes Yes
Logitech ViewRequires RoomMate & Maps
No Yes Yes
Desk usage and insights
No Yes Yes
 
CARE & COVERAGE
Help desk
Business hours support for Logitech products Business hours support for Logitech products 24/7 service via phone and email. Direct access to Tier II support within one hour
Designated Service Manager (DSM)
No No YesFor customers with 50+ licenses or Enterprise Plans. Assignment of the DSM happens when the first incident is registered.
Help requests via Sync
No No Yes
Product replacement
2-year standard warranty. Ground shipping, time varies 2-year standard warranty. Ground shipping, time varies For up to five yearsLogitech Select provides product replacement benefits for all Logitech devices in the room for the full duration of the Select term, providing the products were within their original warranty period when the Select contract is activated.
One business day expedited deliveryShipping times may vary depending on geographical locations or unforeseen circumstances such as weather conditions, disruptions in transport networks or transit, and custom clearance time. during the duration of your plan
Onsite spares
No No YesVaries per license count

Contact Sales

Our team of product experts can help you find the best solution for your company. Fill out this form and a Logitech representative will contact you.

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