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SUPPORT ENQUIRIES

WARRANTY CLAIMS

Logitech’s Limited Hardware Warranty is, except where prohibited by applicable law, nontransferable and is limited to the original purchaser and the country in which the product was purchased. Logitech does not offer international warranty coverage.

If you have purchased a Logitech product in Hong Kong and you believe it is defective and covered by our warranty, then please contact our support first to help troubleshoot. If it is defective and purchased in Singapore, support will direct you to one of the below locations to handle your warranty claim. You may also contact the locations yourself, please follow the below guidelines for more information about which locations can help you with your warranty claim.

If you have purchased a Logitech product in an Apple Store in Hong Kong and it is defective, please contact Exertis Distribution for warranty support.

Exertis Distribution
Website:
http://www.exertissupplychain.com/support/

Phone:
Hong Kong: 800-905-952
Singapore: 800-492-2109
China: 400-099-906-3
Japan: 0034-800-400-317
Korea: 00-308-491-0078
Taiwan: 00801-491-093
Australia: 1800-209-237

Email: customer.service@exertis.com

Opening times: 9:00am to 6:00pm (Monday - Friday)

If you have purchased a Logitech product from Amazon in Hong Kong and it is defective, please contact Amazon for warranty support.

You can contact Amazon through this link for warranty support.

If you have purchased a Logitech product in Hong Kong and it is defective, please contact one of the below distributors for warranty support.

Good Century Holdings Limited

Unit 2907-A, 29/F, Cable TV Tower,
9 Hoi Shing Road, Tsuen Wan, Hong Kong

Phone: 3102 1698 (Hotline), 3898 4910 (Sales Office), 3898 4900 (Customer Service)
Opening times: 9:00am to 6:00pm (Monday - Friday), 9:00am to 1:00pm (Saturday)

Innovix Distribution

21/F, Tower One, Millennium City 1,
388 Kwun Tong Road, Kowloon, Hong Kong

Phone: 2105 3324
Email: hk-logitech.enquiry@innovix.com
Opening times: 9:00am to 12:45pm / 2:00pm to 6:00pm (Monday - Friday)

Compucon Computers Limited

Karin Building, 166 Wai Yip Street,
Kwun Tong, Kowloon, Hong Kong

Phone: 3996 9624
Opening times: 10:00am to 12:30pm / 1:30pm to 7:00pm (Monday - Friday), 10:00am to 2:00pm (Saturday)

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