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Product Support

Harmony Product Support

Toll-free phone and email support is available for a limited period after the initial setup of your Harmony.
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Complete support for current Harmony products is available online.
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Harmony team members and other Harmony customers regularly answer questions and share experiences in our community forums.
Community forums

Sales Offices


Channel Resellers
Authorized Resellers

Hong Kong Agent Hotline

Good Century Holdings Limited

Hotline: 3102 1698
Sales Office: 3619 6500
Customer Service: 3898 4900
Address: Unit 2907-A, 29/F, Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan
Office Hour: Mon-Fri, 9am - 6pm / Sat, 9am - 1pm

Ingram Micro

Hotline: 2564 9200
Customer Service: 2564 9138
Address: 3/F, Goldlion Holdings Center, 13-15 Yuen Shun Circuit, Siu Lek Yuen, Shatin, N.T.
Office Hour: Mon-Fri, 9am - 1pm / 2pm - 6pm

Innovix Distribution

Commercial Enquiry
Customer Service: 2105 3324
Address: 21/F, Tower One, Millennium City 1, 388 Kwun Tong Road, Kowloon, Hong Kong
Office Hour: Mon-Fri, 9am - 12:45pm / 2pm - 6pm

Exertis Distribution

Business inquiry email:
Customer Service Hotlines:
China: 400-099-906-3
Hong Kong: 800-905-952
Japan: 0034-800-400-317
Korea: 00-308-491-0078
Taiwan: 00801-491-093
Singapore: 800-492-2109
Australia: 1800-209-237

For Apple customers in Hong Kong, please refer to Exertis Distribution for warranty support.

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