If you are unable to launch Logitech Options+ or G HUB on your Mac today, you are in the right place. First, we are truly sorry for the disruption and inconvenience. Second, we have quickly delivered a solution. We have a patch available now to get you back up and running.
Instructions on how to manually download the solution can be found below. Do NOT uninstall your current app – doing so will erase your customizations. Simply run the patch installer over your existing version to keep all your profiles and customizations safe.
Note: if you did uninstall your app, please run this update regardless. If you use Settings Backup in Options+ you’ll be able to restore your settings. If not, or on G HUB, you’ll need to select your customizations again.
How to Fix It
The process is slightly different depending on which app you are using.
For Logitech Options+
- Download: Get the updated ‘patch’ installer for Options+ [Link].
- Install: Double-click the downloaded file.
- Launch: The installer will automatically close, and Options+ will launch. Your devices and settings should be fully restored.
For Logitech G HUB
- Download: Get the updated ‘patch’ installer for G HUB [Link].
- Install: Double-click the downloaded file.
- Exit: Once the message “software already exists” appears, exit the installer.
- Launch: Open G HUB manually. Your devices and settings should be fully restored.
Compatibility
The fix is currently available for:
- macOS 26 Tahoe
- macOS 15 Sequoia
- macOS 14 Sonoma
- macOS 13 Ventura
We are working on updates for earlier macOS versions and will share timing for those as soon as possible. Windows users are not affected.
