So, how can companies unlock innovation and growth when conditions are anything but stable?
The answer lies in making workplace technology investments that are built for the future: flexible, scalable, and aligned to long-term goals. It is a feat that cannot be accomplished alone. Selecting vendors that can flex and scale alongside a business can mean the difference between success or costly mistakes.
Use this checklist as a framework to evaluate and prioritize your workplace technology investments—balancing cost, resilience, adaptability, and overall organizational value.
1. Holistic TCO Assessment
Action: Calculate all direct and indirect costs throughout the lifecycle, including acquisition, integration, upgrades, support, compliance, end-of-life, and opportunity cost.
Common Oversight: Only budgeting for upfront price or missing hidden costs such as downtime, support tickets, training, complex upgrades, and license overages.
Example: PenTeleData used Logitech Select room-based licensing, 24/7 support, and advanced software tools to reduce installation time by 4X, enhance user experience, and lower costs.
- Tip: Regularly update TCO models as new business, integration, or user needs emerge.
2. Strategic, Cross-Functional Alignment
Action: Engage IT, HR, Real Estate/Facilities, Finance, and other stakeholders early in workplace buying decisions to reduce silos and redundant spending, and speed project success. Align investments with collective workplace goals (productivity, engagement, sustainability).
Common Oversight: Forrester estimates that 86% of B2B purchases stall during the buying process. Not including stakeholders like procurement or security teams early in the process often leads to missed compliance goals, delayed approvals, and costly fixes after the fact.
Example: Moderna recently combined its HR and IT teams to take a more holistic view of workplace experience. In an interview with Unleash discussing the decision, Moderna’s Chief People and Digital Technology Officer Tracey Franklin explained, “Organizations ready to embrace the integrated lines between people, systems, and the flow of work—and invest in aligning culture with technology—can drive meaningful change system wide.”
3. Flexibility and Broad Optionality
Example: Microsoft Teams Rooms on Windows is listed on the Department of Defense Information Network (DoDIN) Approved Products List (APL). This approval enables Microsoft-certified Logitech solutions for Teams Rooms to be deployed in DoD environments, meeting secure, compliant deployment requirements from day one. Logitech devices also work with other leading video conferencing platforms and operating systems providing future flexibility as additional 3rd-party products are approved.
- Tip: Explore what’s available in terms of potential migration paths, modular deployments, and robust onboarding options.
4. Operational Efficiency and Support
Action: Evaluate maintenance, vendor support, licensing complexity, added management fees, abilities to automate, management data and insights, productivity gains, ease-of-use, and other factors to accurately gauge the people, hours, and budget required over time.
- Tip: Choose vendors with true 24/7 global support and a proven customer success record.
5. Upgradability, Scalability & Remote Management
Common Oversight: Device downtime is often caused by detached cables—a problem easily avoided with proper cable management. A variety of cabling options can result in shorter installs, consistent rooms that scale, and reduced downtime.
Example: Logitech’s new Rally AI Camera Pro can be installed in a variety of room configurations with USB or a single Category cable (with Rally AI Camera Extension Kit), remote provisioning and management with Logitech Sync, and integration with Logitech speakers and microphones, pro AV solutions, and leading video conferencing platforms.
- Tip: Prefer vendors with simple upgrade paths to generational technology, who deliver versatile and flexible technology that can be easily standardized or built upon for many room types, and who offer a robust suite of management and provisioning tools.
6. Security, Compliance & Global Readiness
Action: Scrutinize certifications, compliance (such as GDPR, TAA, NDAA), and global adaptability.
Common Oversight: Unproven compliance readiness creates risk as regulations shift around issues such as data privacy, enterprise-grade security, AI, supply chain, and environmental governance.
Example: 71% of Global 500 Index use Logitech1, relying on its global presence and broad alliances to power workforces at government organizations, leading financial institutions, healthcare providers, and others. Trusted by millions worldwide, Logitech published its Principles for Responsible AI, which are a blueprint that shapes development and deployment of AI technologies.
- Emerald de Leeuw-Goggin, Global Head of Privacy & AI Governance at Logitech, said: “Our approach prioritizes transparency, accountability, the protection of privacy and security, and the mitigation of bias. By adhering to these principles, we strive to continue to deliver trustworthy and responsible innovation. Our proactive stance on responsible AI is further demonstrated by our status as one of the first signatories of the European AI Pact.”
- Tip: Verify vendors’ ability to rapidly update compliance, offer robust security, and maintain strong global partnerships.
7. Use Phase Savings, Longevity, Sustainability
Action: Choose devices designed for sustainability from the ground up that save energy during use, stay in use for longer, track environmental data, and can help achieve sustainability goals.
Example: Devices with environmental sensors, such as Logitech Spot or Rally Board 65, can be easily deployed throughout the office to enable smarter workspace automations and to gather insights on room utilization, health, and energy to make rooms more comfortable while being energy-efficient.
- Tip: To improve long-term value, select vendors that prioritize sustainability (see Logitech’s 2025 Sustainability Impact Report here).
8. Mitigating Indirect and Opportunity Costs
Example: Welch LLP slashed flex desk management time by 90% and IT tickets by 50% with Logi Dock Flex and Logitech Sync for centralized management, automated support, and easy desk booking for workers.
- Tip: Use analytics and cross-functional feedback to surface indirect savings and opportunity costs on an ongoing basis.
While no one can predict every change in technology or workplace dynamics, IT leaders can make informed, resilient choices that position workers, IT teams, and workplace leaders for lasting success.
Register for Logitech’s Next Up event series to see how we’re advancing workplace technology in the areas discussed in this checklist and be the first to hear about what’s next.
