Like many other companies, Team Sunweb very much values communication. But the challenges it faced were different to other companies
Team Sunweb works with an international team to create an environment in which cyclists can perform to the best of their abilities. Ideally everyone works on the same goals at the same location, but in reality different teams are cycling at different times and in different locations around the world.
Coaches, trainers, nutritionists and other experts can't always be there with the cyclists, but they're crucial for the development of the cyclists and, ultimately, in getting results. Additionally Team Sunweb has many international contacts, such as its partners and organisers, with whom it communicates frequently.
So Team Sunweb needed a solution that enabled accessible communication of the highest quality. Cyclists and staff need to be able to communicate easily in the office, at home and on the road, and preferably using video communication as this comes closest to face-to-face communication and enables crucial non-verbal communication.