Article: Using Sync Insights - A Logitech Case Study

Here's a conversation with Trevor Rush, Product Manager for Logitech Sync, who provides a concise overview of Insights in Logitech Sync.

Initially, our Lausanne office had meeting rooms designed for two primary purposes: non-video huddle spaces and large team conference spaces with video conferencing capabilities. The assumption was that on-site employees would frequently gather for quick huddles and that larger teams needed ample meeting space.

However, Sync data revealed a different reality. It showed that employees almost always had a remote participant in their meetings; this meant the video-less huddle spaces weren't really being used, and instead, these meetings would take place in the large conference room spaces. Insights verified this by showing that the large conference rooms were consistently booked throughout the day but were significantly under their room capacity limit.

Consequently, the Lausanne office underwent a transformation. All meeting spaces were equipped with video conferencing equipment, and additional small huddle spaces, also equipped with video conferencing devices, were created to meet the high demand for meeting spaces for single employees or small groups.